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Conversational AI: better and faster

Faster WhatsApp conversations, smarter handling of questions mid-form, and a clear view of why the AI replied the way it did.

In short
  • Messages go out much faster; stuck conversations are fixed
  • AI Thoughts History shows the reasoning behind each reply
  • Questions asked mid-form are answered without skipping ahead
  • Emoji reactions in the inbox, and a WhatsApp tab on Carerix contacts

Much faster conversations

Messages are sent much more quickly than before. Candidates get snappier replies, and conversations no longer get stuck halfway.

What’s new

  1. AI Thoughts History. See the reasoning behind each reply of the AI, so you understand why it said what it said and can adjust it.
  2. Questions mid-form. When a candidate asks a question halfway through, it is detected and answered without interrupting or skipping the form.
  3. AI message suggestions. When you test a conversation in a form, AI suggests replies, so you can refine the candidate experience faster.
  4. Form kickoff preset. A new system message preset to test inbound flows from the very start of a conversation.
  5. Emoji reactions. Candidates can react to messages with an emoji, and you see the reactions in the inbox.
  6. WhatsApp tab on Carerix contacts. See and manage WhatsApp conversations straight from the contact record.
Conversational preview of a form with the AI Thoughts History panel open
AI Thoughts History: why the AI replied this way.
A candidate asks whether the phone number needs a country code; the AI answers and asks the question again
A question halfway through the form, answered in context.

Also improved

AI completions now support up to 16,384 characters, webhook health check messages are clearer, and outbound messages are marked as read correctly, so your response rates reflect real engagement.

Try it yourself

Open the Inbox and the conversational preview of a form to try it.