Agent

NPS survey

Candidates and clients rate you after a placement.

All examples

A good score goes on to Google. A poor one stays with you for follow-up.

Know how you are doing, every month. Candidates and clients rate you after a placement, and the scores land in your ATS.

How it runs
  1. StartsA placement, or another stage you choose
  2. DoesAsks the candidate and the client how likely they are to recommend you
  3. WritesThe score and comment on the candidate or contact
  4. You getAn experience score per month, for candidates and for clients
EmailWhatsAppFeedback

See how it works

Set-up

What it takes to switch this agent on.

What you need

  • Your ATS connected
  • An email sender or a WhatsApp number
  • The NPS template switched on

Time to go live

Set up with you

We switch it on with you, with your own questions and messages.

Review step

  • ManualSomeone reviews every time.
  • ConditionalSomeone reviews when the conditions aren’t met.
  • AI-assistedThe AI decides whether a person needs to look.

A recruiter can approve before anything goes out.

Tasks per run

What one run costs.

Every action an agent takes counts as tasks; updating your ATS is free. You pay for tasks, not seats.

Typically
  • Email sent1
  • Record update, score and comment0
~1task per run

On WhatsApp instead of email: about 11 tasks.

Your set-up may differ.

Example

What both sides see.

What the candidate seesTom, just placed
EmailHow did we do? Hi Tom, congrats on the new job

How likely are you to recommend us to a friend, 0 to 10?

Reply

9. Quick and clear.

Email, example

What the recruiter seesYour ATS
Candidate · Tom de Vries
NPS
9
Comment
Quick and clear
After
Placement, Warehouse operative

A score per month, for candidates and for clients.

Written back to your ATS, example

Questions

Before you switch it on.

Who is asked?

The candidate and the client, after a placement or another stage you choose.

Where do the scores land?

On the candidate or the contact in your ATS, so you get an experience score per month for both.

Can we change the moment?

Yes. Start it after a placement, or at any other stage in your ATS.

Improve Every Day.

See it run on your own vacancies.

Answer four short questions and watch the agent for your problem. Then book 30 minutes with us.